Privacy Policy for Cribbar Construction Ltd
Last updated: 18 August 2026
This page explains what happens to your personal data when you visit this website or send an enquiry through it.
Who this site belongs to
This website is operated by Cribbar Construction Ltd (Builder), covering Truro, Newquay, St Austell, Falmouth, Penzance, Bodmin, Camborne, Redruth. If you have any question about your data, contact [email protected] or 07845615184.
What we collect, and why
If you just browse the site: we collect anonymous, aggregated visit statistics only — see "Analytics" below. We do not use tracking cookies, and we cannot identify you individually from this.
If you submit an enquiry through the "Tell us about the job" form: we collect:
- Your name
- Your phone number
- Your postcode
- A description of the job
- Photos, if you choose to attach any
We collect this because it's what Cribbar Construction Ltd needs to get back to you with a quote or to arrange the job — nothing here is used for marketing, sold, or shared with anyone except as described below.
Where your enquiry data goes
- Your enquiry is stored on our website's hosting server (Krystal, based in the UK) and emailed directly to Cribbar Construction Ltd so they can respond to you.
- The email is sent using a service called Postmark (operated by ActiveCampaign, a US-based company), which handles the delivery reliably. Postmark only processes the enquiry to deliver the email — it doesn't use your data for its own purposes. Because Postmark is based outside the UK, this involves an international transfer of your data; Postmark participates in the standard safeguards required for this (their data processing terms are publicly available at postmarkapp.com).
- If your enquiry is outside the area Cribbar Construction Ltd covers, it's stored but never forwarded or acted on.
How your connection to this site is protected
This site sits behind Cloudflare, a security and performance service used to protect the site from malicious traffic (a web application firewall) and keep it loading quickly. Cloudflare sees the technical details of your connection (like your IP address and browser type) as your request passes through on its way to our server — this is a standard, necessary part of how the security protection works, and Cloudflare doesn't use this to build a profile of you or serve you ads. Cloudflare is a US-based company; this involves an international transfer of that technical connection data, covered by Cloudflare's own standard safeguards (published at cloudflare.com).
Analytics
This site uses Plausible Analytics, a privacy-focused analytics tool that does not use cookies and does not collect or store any personal data or IP addresses about individual visitors. It only reports aggregate numbers (like "how many people visited this page today"), and no individual visitor can be identified from it. Because of this, we don't need to show you a cookie consent banner for analytics — there's nothing being tracked that requires your consent.
Images
Photos and images on this site are served through Cloudinary (a US-based image hosting service), purely to make the site load faster. Cloudinary doesn't receive any personal data about you from this — it only serves image files.
Spam protection
This site uses Cloudflare Turnstile on the enquiry form to prevent automated spam submissions, alongside a basic hidden-field check. Turnstile processes limited technical data (like your browser type) to distinguish a real visitor from a bot — it does not use CAPTCHA puzzles and does not track you for advertising. See Cloudflare's own privacy policy for details.
How long we keep your data
Enquiry data is kept for as long as reasonably needed to respond to your enquiry and, if the job goes ahead, for the ordinary period needed for the work and any warranty/guarantee period. If you'd like your enquiry data deleted sooner, contact [email protected] and we'll action this.
Your rights
Under UK GDPR, you have the right to ask what personal data we hold about you, ask us to correct it, ask us to delete it, and object to how it's used. To do any of these, contact [email protected].
Cookies
This site does not use cookies for analytics or advertising. Cloudflare (security) and Turnstile (spam protection) may set a small number of strictly technical cookies needed for those protections to function — these aren't used to track you across sites or for marketing.
Changes to this policy
If this policy changes, the "last updated" date at the top will be updated accordingly.